Hyperkin Store FAQ
Everything you need to know about our gaming consoles, accessories, and store policies.
What is the standard shipping time for orders within the US?
Standard shipping typically takes 3-5 business days. Please allow 1-2 business days for order processing before your package is dispatched from our warehouse.
Do Hyperkin products come with a warranty?
Yes, all Hyperkin hardware and accessories are covered by a 1-year limited warranty against manufacturing defects from the date of purchase.
What is your return policy for electronics?
We offer a 30-day return window for items in their original packaging. Please note that opened software or items with visible wear may be subject to a restocking fee.
Are Hyperkin consoles compatible with original retro game cartridges?
Most of our Retron systems are designed to be hardware-compatible with original cartridges. Please check the specific product page for a full list of supported formats and regions.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.