Returns & Exchanges Policy

At Hyperkin Store, we stand by the quality of our gaming hardware and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to enter your order number and email address to start the return process.

• 2.
  Pack Your Gear

  Place the item in its original packaging including all manuals, cables, and accessories to ensure a successful inspection.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Refund or Replacement

  Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days.